What is Singapore’s PDPA? And How FEHA Makes It Easy to Comply?
June 18, 2025
Handling customer data in Singapore? PDPA is the law and ignoring it can cost you a lot. But don’t worry, FEHA makes compliance easy. We help you understand what data you collect, guide you in setting up the right policies, provide team training, and even connect you with a certified DPO if needed.
Rules and regulations aren’t the most exciting part of running a business, sometimes. But if your company handles personal customer information in Singapore, there’s law you can’t afford to ignore: the Personal Data Protection Act, or PDPA for short.
Now, before you roll your eyes, hear us out. We’re going to keep this simple, and more importantly, show you how FEHA can make PDPA compliance a whole lot easier.
PDPA is Singapore’s law that protects people’s personal data. Basically, it makes sure businesses are careful and respectful when handling things like names, emails, phone numbers, National Registration Identity Card (NRIC) numbers, or anything else that could identify someone.
If you’re collecting customer details whether it's through a form, an app, or even just a contact list, then you’re responsible for keeping that information safe and using it properly no matter whether you are a big or small business.
By ignoring PDPA can land you in serious trouble. We’re talking fines that can go up to a million Singapore dollars, official investigations, and public exposure. But even beyond the money, what’s really at stake is trust. People today are more aware of privacy. They want to know that their information is in good hands. If your business messes that up, they won’t just walk away, they’ll tell others too.
How Can You Follow the Rules Without Losing Sleep?
This is where most business owners get overwhelmed. Legal terms, data protection plans, privacy notices; it sounds like a lot. But the good news is, you don’t have to do it alone. At FEHA, we’ve simplified the whole compliance process into something that’s manageable, even for small teams.
We start by helping you figure out what data you’re collecting and how you’re using it. Then, we guide you in setting up proper policies and getting clear consent from your users. If you don’t have a privacy policy yet, we’ll help you write one that’s short, clear, and easy for people to understand.
We’ll also train your team, so they know what to do and what to avoid when handling personal data.
One of the most important parts of PDPA is having a Data Protection Officer, or DPO. It’s actually required by law. If you don’t have someone in-house to do that, no problem! FEHA will work with DPO partners in the network.
If your business is looking to work with bigger clients or expand internationally, we can help you align with global standards like ISO 27001 too. That’s a big win when it comes to building trust and standing out from competitors. PDPA isn’t something to fear. It’s a way to show your customers that their data matters to you that you run a responsible, trustworthy business. And when people trust you, they stick with you.
With FEHA by your side, staying compliant doesn’t have to be complicated. We’ve got the tools, the knowledge, and the friendly support to help you get it done right.
So, if you're ready to take the stress out of data protection, let’s talk. We’re here to make PDPA compliance simple, clear, and worry-free. Book a demo with our CEO for further help or email us to contact@feha.io
